Vegastars in Plain Terms: Our Service and Our Pages

New to us? These four steps give you the shortest route through our English pages:

Why We Built These Pages

A service you can understand before you join

We offer more than 2,500 games, including a live casino, with titles from Pragmatic Play, Play'n GO, Hacksaw Gaming and NetEnt. You can play in your phone browser, and as a rule there is nothing to download.

Who our pages are for

We write our English pages for adults who like to check the rules first and decide afterwards, and who prefer clear figures to slogans. Our live chat and e-mail support typically work in English only.

Opening an Account With Us

Sign-up typically asks for an e-mail address, a username, a password and a phone number. Registration usually takes less than a minute. As a rule, you can also sign up with a Google or Telegram account. We typically confirm your e-mail address at sign-up, so make sure you can reach that inbox. Use a password that belongs to your Vegastars account alone.

What International Readers Should Know

Amounts in euros

Our English pages give amounts in euros, with the euro sign before the figure, a comma between thousands and a point for decimals: €20, €2,000 or €50,000.

Age

An 18+ notice typically applies to our service. In addition, you must have reached the legal age in your country before you open an account.

Independent help

Gamblers Anonymous holds meetings in person, virtually or by telephone, and its meeting finder lists them. It is independent of us, and you can contact it without telling us.

Questions about your data

If you are unhappy with the way your personal data is handled, you can complain to the data protection authority in your country.

When We Check Your Identity

The moment it happens

Identity verification is required, and withdrawals are held until it is complete. The check usually starts with your first withdrawal.

What we ask for

We typically ask for proof of identity and proof of address. Proof that the payment method is yours is, as a rule, requested too. Source-of-funds checks usually apply where needed.

How long it takes

Verification is typically completed within 24 hours.

Finding the Right Page

Each of our pages answers its own set of questions, so one page is usually enough for one question. The welcome offer page describes our first-deposit bonus of 100% up to €2,000 plus 50 free spins and the conditions attached to it. The registration page walks through sign-up and the details we ask for. The payments page covers Visa, Mastercard, Skrill, Neteller, Apple Pay and crypto such as Bitcoin, Ethereum and Litecoin, together with the minimum deposit and minimum withdrawal of €20. The mobile page explains how play works in a phone browser. Our terms set out the rules of the account in numbered clauses, our privacy policy explains what happens to your personal data, and the responsible gambling page lists the limits and breaks you can use. If your question is about money, start with payments; if it is about a bonus, start with the welcome offer page.

What Our Pages Cover

Our pages stay within a clear frame:

• Their subject is our own games, offers, payments, checks and play controls, and nothing else.
• Our figures, such as the €20 minimum deposit, appear as plain figures and are never turned into promises.
• No page predicts results: every game is a matter of chance, and no bonus guarantees a win.
• Our pages offer no financial, legal or tax advice, and they never present gambling as a way to earn money.
• They explain our responsible gambling tools but do not replace independent help.

How We Prepare and Label Facts

Collecting

Our pages draw on the rules of our own service: the game catalogue, our offers, the cashier and our account checks. Each page keeps to its own topic, so a figure appears where it answers that page's question.

Checking

A figure that appears on several pages is written the same way on each of them, so the €20 minimum deposit or the first-deposit match reads identically wherever you meet it, and you can compare one page with another.

Labelling

Where a value can differ from one case to another, we mark it with a qualifier in the same sentence. Fixed values carry no qualifier, so you can tell the two apart at a glance.