Keeping Play With Vegastars a Pastime
Gambling with us should remain a pastime you pay for, with a budget and a clear end point. Four steps help you keep it that way:
- Settle on a spending limit on a calm day, before you log in.
- Choose the controls in the table below that match that limit, and set them before your first deposit.
- Protect your login so nobody else can play on your account.
- Reach out for independent help as soon as a warning sign feels familiar.
Signs Worth Taking Seriously
Money
You deposit again straight away to win back a loss, or money meant for rent, bills or food ends up in your balance. Either one is reason enough to stop.
Time
Sessions run far longer than planned, often late into the night, and other commitments slip because of play.
Mood and secrecy
You feel tense or irritable on days without gambling, use it to escape stress, or hide how much you play from the people closest to you.
Broken promises
You set yourself a limit and go past it, or promise to stop and start again within days. Repeated broken promises are one of the clearest signs that play needs outside support.
Limits and Breaks in Your Account
Each control works on its own, and you can combine several to fit your plan:
| Control | What it does | When it helps most |
|---|---|---|
| Deposit limit | Typically offered to cap the money you pay in | You want a budget that holds after a losing session |
| Loss and wager limits | Usually available as ceilings on what you lose or stake | You notice yourself chasing losses |
| Cool-off | As a rule, offered as a time-out from play | You need distance without a long commitment |
| Self-exclusion | Typically available to close your account to play | You want a firm stop |
| Changing a limit | Usually, a lower limit applies quickly and a higher one only after a cooling-off period | You want a limit that the heat of the moment cannot undo |
A bonus never changes your budget. If a wagering requirement tempts you to pay in more than you planned, leave the offer aside. If you feel the urge to loosen a control after a loss, treat that urge as a warning sign and wait until the next day.
Protecting Your Account
Choose a password you use nowhere else and never share it, even with family. Log out when you finish on a shared phone or computer, keep your device's screen lock switched on, and do not let a browser save your login on a device that other people use. Data between your device and our servers is usually protected by SSL encryption. If you think someone else has used your account, tell our support team through live chat or by e-mail straight away. Keep your e-mail inbox protected as well, since access to it often opens the door to your other accounts, and check your payment statements from time to time for anything you do not recognise.
Independent Help
Talking to people who know the problem first-hand often makes the first step easier. Gamblers Anonymous holds meetings in person, virtually or by telephone, and its meeting finder lists them. It is independent of us, and you can join without telling us. A friend, a relative or your doctor can also help you keep to your plan, especially if gambling is affecting your sleep, mood or finances. Saying the problem out loud to one person you trust is often the hardest step and the most useful one.
Keeping Minors Away From Gambling
Our service is for adults only. An 18+ notice typically applies, and you must also have reached the legal age in your country. If children or teenagers share your home or your devices, keep your login private, log out after every session and never leave a device unlocked with your account open. Parental controls on family phones, tablets and computers help to keep gambling content out of the reach of anyone below the legal age.